Plan & Pricing

In our workshop, we analyse your processes and data in detail, including feedback from employees and customers. In addition, we offer automation solutions and a variety of other services around the topic of data processing.

Our packages

In the ‘Start Your Journey’ workshop, we take a close look at your customer, employee and CX processes and optimise them for you.

We are at your side when it comes to automating your processes around customer data, analyses, assessments and support. Ask us about other services and add-ons in the area of customer data analysis and automation.

Sign up now: Your free CX audit

Together we will take a close look at your current CX strategy and discover hidden potential. Without any costs or obligations for you.

Start Your Journey 4 weeks workshop
Individual
one time*
  • ✔ Analysis of customer data
  • ✔ Optional employee survey
  • ✔ Training and coaching
  • ✔ Customer journey analysis incl. personas
  • ✔ 1:1 consulting
  • Customer data analysis**
  • ✔ 5 Customer Journey surveys
  • ✔ Internal and public data
Automation Get work done
Individual
per execution*
  • Automation of
  • ✔ Customer data analysis
  • ✔ Automated level 0 support
  • ✔ Integration of over 5000 applications
  • ✔ mySQL integration
  • Customised software solutions
  • ✔ Web scraping
  • Data storage in Germany
Add-Ons Individually or in a package
On request
–
  • ✔ HubSpot (CRM) setup
  • ✔ CRM support
  • ✔ Tableau Dashboard
  • ✔ Design Thinking Workshops
  • ✔ Mystery Shopping
  • ✔ Market research
  • ✔ SEO/SEM (Google Optimisation)

*Costs for product, shipping etc. must be reimbursed **500 data packages. All prices are exclusive of VAT.


What’s Included in Each Pricing Plan?

Compare our pricing plans to find the perfect fit for your business

FEATURES
JOURNEY ANALYSIS
Monhtly Insights
CRM
Understand Your Customer
Business Analysis
✔
✔
✔
Industry Standard Survey
✔
✔ + Individual
✔ + Individual
Survey Analysis
1 Time
Monthly
Monthly
Interview Template
✔
✔ + Individual
✔ + Individual
Interview analysis
50€/Interview
50€/Interview
50€/Interview
Interview Execution
100€/ Interview
100€/ Interview
100€/ Interview
Analayze online reviews
50
50/ Month
100/ Month
Analyze CRM Data
✘
✘
100/ Month
Employee Survey
✘
✘
50/ month
Analysis
Pain Point Analysis
✔
✔
✔
Action List for based on Customer Insights
✔
✔
✔
Design Thinking Workshop
✘
✘
✔
Smart Marketing
Tailored Online Ad Strategy
✔
✔
✔
Advanced Ad strategy based on your customers
✘
✔
✔
Comprehensive Tailored Online Ad Strategy based on Advanced Package insights
✘
✘
✔
Data-Driven Decisions
Enhanced Customer Journey and Persona Creation
✘
✔
✔
Customer Journey Funnel tracking
✘
✔
✔
Centralized Database and KPI Reporting
✘
✔
✔
Dashboard Tableau or PowerBi
✘
50€/month
✔
Support Materials
CRM Materials for agents and mailings
✘
✘
✔
FAQ for homepage, CRM systems
✘
✔
✔
Chatbot Materials/Implementation
✘
✘
✔
Boost Loyalty
CRM data Analysis
✘
✘
✔
Automated Loyalty mailing Set up/improvements
✘
✘
✔
CRM System Recommendations (360-degree customer relationship systems, multi-channel chat, etc.)
✘
✘
✔
Optional Service Charge: Continuous Support

“Ensure ongoing success with continuous assistance, updates, and optimizations tailored to your chosen package.”

Any questions?

Thank you for considering our pricing plans for your business. We are committed to providing you with the best possible value and customer service. If you have any questions or need help choosing the right rate, please don’t hesitate to contact us. We look forward to helping you optimise your customer journey and achieve your business goals.

Contact Us